First Contact HR, a leader in background screening and human resources solutions, provides employers nationwide with timely and accurate information to reduce risk and make informed hiring decisions. First Contact HR created the first background screening model that allows local clients to receive screening results in less than 60 minutes for less than $69. Our basic level 1 package includes a criminal records check, social security number verification, a general knowledge test or job applicant survey, a five-panel drug screen and customized photo ID badge. Since one out of every four applicants misrepresents their qualifications and experience, today's organizations cannot afford to make hiring or promotions decisions without pre-screening.

Nationwide Background screening services include identity verifications, criminal records research, pre-employment screening packages, employee drug and alcohol testing, employment and education verifications, applicant attitude and basic knowledge testing, photo ID badges and I-9 Form verification.

First Contact HR also partners with clients in developing strategies to improve hiring, developing and retaining talent. We offer a wide variety of human resource solutions, including workforce training, organization development interventions and policy creation.

First Contact HR, a consumer reporting agency defined by the Fair Credit Reporting Act (FCRA), conducts employment background checks on job applicants who provide authorization by completing a release document. Clients can access our web-based technology to submit search requests, view work in progress and view, print or download completed reports. Completed reports are always available to clients 24/7 via our web portal, reducing the need to print a hardcopy report and provides the highest level of privacy and security available.

First Contact HR offers the fastest turnaround time in the industry with completed reports emailed to clients within 24 hours on average.

The First Contact HR model began as an outgrowth of BTi Employee Screening Services, which was established in 1999 to better serve the employee verification needs of small- to medium-sized businesses in Dallas, Texas. In 2004, First Contact HR developed a strategic relationship with the founding partner and began offering background screening services combined with its human resource solutions platform. This relationship enables First Contact HR to offer clients access to leading-edge technology, an innovative business methodology and human resource expertise to support our client’s business objectives.

First Contact HR – headquartered in Fort Washington, Pa. – offers its services nationwide through strategic relationships with many of the nations leading providers of criminal records research, drug and alcohol testing and other FCRA compliant services that are available within the background screening industry.

The leaders at First Contact HR are certified human resource professionals, whose goals are aligned with our client organizations to attract, retain and develop the best talent available in the given market. As human resource professionals, we provide a unique value proposition to our clients by recognizing and supporting their need to enhance the talent pool in their organizations.

First Contact HR is dedicated to superior client service. Our telephone responsiveness speaks for itself. Call us and speak to a live person or receive a call back the same day. We have developed long-lasted relationships with hundreds of client organizations and it is our goal to retain them through superior client service, industry-leading expertise, investment in technology and cutting-edge human resource solutions, fast turnaround time, accurate reporting and legal compliance.

It is our mission is to become the preeminent provider of human resource solutions.

When an employment arrangement goes bad, its root cause can usually be traced to the hiring process. Any business that performs reasonable due diligence before making a hiring decision markedly enhances its chances of success. First Contact HR operates around the notion that employers have a need and a right to know about the individuals they are bringing into their organization —the consequences of not knowing are potentially devastating, especially for smaller businesses.

In some cases, employers lacking a full-time, in-house human resource department understand that they ought to establish a screening program, but are not sure how. First Contact HR is the only full-service, pre-employment screening company available to local employers combining background screening, drug testing and human resource solutions under one roof. First Contact HR is a one-stop shop, offering fast, accurate, comprehensive service at a convenient, no-appointment-needed location.

All services provided are available nationwide. For clients with multiple locations, our services can be accessed remotely through our secure web site, and our network of affiliated drug collection facilities.